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AUBURN EXPRESS TOWING ON OPELIKA RD - Auburn , AL 

  Unprofessional Business
  Commentry on the above Company/Business :
  This company...so in Auburn there are towing zones all over the place. And yes there are signs up. But here's the thing if you do not have experience with this and can not locate the pay kiosk...you are in trouble. I ate at an establishment where my car was parked. Came out to find my vehichle towed. I originally could not find this pay kiosk. When I did it was located half way down the building and from where I was hidden by this back up generater or something. I was furious. I walked to the towing company. When I arrived to pay the 100.00 fee! I handed a woman my I.D. and debit card. I asked if this could be disputed? The woman at the counter came back laughing handed me the cards and stated I had lost the ability to pay with card and that I could go get cash! Excuse me was my response. I asked her if she was serious? She laughed closed the window and walked away. First off, I am sure you recieve a good bit of rude people. And it is no wonder this towing business is ridiculous. But beside that, what I asked was not presented in a rude manner. And I am not just "some" college kid. I am a veteran. I also work a full time job and maintain a full time school school. I will be reporting this company on every site I can locate. And I will be contacting the Better Business Bureau. This was unprofessional and uncalled for.
  || Posted on : 10/17/2017
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